Job Description

Job Details Location: Kailua-Kona, HI 96740 Salary: $18.00 - $18.00 per hour Benefits Free Black Card gym membership. Career growth opportunities. Discounts on merchandise sold at the club. Medical, 401k, and supplemental insurance. Discounts on movie tickets, theme parks, hotels, attractions, and more. Responsibilities Run the Planet Fitness group fitness program (PE@PF). Assist new members in achieving their fitness goals by designing simple workout programs and instructing on proper equipment use. Core Fitness Instructor Responsibilities Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule. Consult with members regarding their fitness goals and instruct them on proper and safe equipment use. Promote the Judgement Free Zone by engaging with members on the club floor and providing support, while upholding club policies. Frequently perform a comprehensive walk of all fitness areas, ensuring great member experience and quickly addressing identified issues. Create bi‑weekly updates of a variety of exercises. Meet class requirements based on club size and member traffic. Respond to member questions and concerns timely and professionally, escalating to Assistant Manager or Manager as needed. Front Desk Related Activities Answer phones friendly and assist callers with various questions. Check members into the system. Handle new member sign‑ups. Take prospective members on tours. Facilitate updates to members’ accounts. Cleaning and Maintenance Responsibilities Clean and sanitize all exercise equipment and Black Card spa amenities. Perform comprehensive walks of all club areas, quickly fixing safety/policy issues and addressing cleanliness concerns. Ensure restrooms are clean, sanitized, stocked, and clutter-free following the routine cleaning schedule. Qualifications and Requirements Previous fitness trainer/instructor experience preferred. Nationally certified training certificate required. Passion for fitness and health. Upbeat and positive attitude. Punctuality and reliability required. Exceptional customer service skills; able to interact positively and professionally with members and coworkers, exceeding expectations. Strong listener with ability to empathize and problem‑solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High school diploma/GED equivalent preferred. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Occasional lifting up to 50 lbs. Will encounter toxic chemicals during shift. Move self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting to accomplish tasks. #J-18808-Ljbffr

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