Remote Chat and Email Representatives Job at 111 Sign, Inc, Huntsville, AL

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  • 111 Sign, Inc
  • Huntsville, AL

Job Description

Job Description: Remote Chat and Email Representatives at 111 Sign, Inc

Job Responsibilities:

  • Respond to customer inquiries and concerns via chat and email in a timely and professional manner
  • Provide accurate information about products, services, and orders
  • Troubleshoot customer issues and provide appropriate solutions
  • Ensure customer satisfaction through excellent communication and follow-up
  • Collaborate with internal teams to address customer needs effectively
  • Maintain detailed records of customer interactions and transactions
  • Adhere to company policies and procedures at all times

Essential Qualifications:

  • Excellent written communication skills
  • Strong customer service orientation
  • Ability to multitask and prioritize in a fast-paced environment
  • Attention to detail and accuracy
  • Proficiency in typing and using chat/email platforms
  • Ability to work independently and as part of a team

Desired Experience:

Minimum of 1-2 years of customer service experience in a chat or email support role

Salary & Benefits:

Salary: $27-35 per hour

Currency: USD

Frequency of payment: Per hour

Contract type: Full-time

Opportunity for growth and advancement within the company

Flexible working hours

Remote work option

Health insurance benefits

Paid time off

Job Tags

Hourly pay, Full time, Contract work, Flexible hours

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