Job Description

Distribution Center Associate

Chatsworth, CA
Full-Time | Hourly | On-Site

Join a Team That Delivers More Than Garage Doors

At Safe-Way Door and First United Garage Doors , we don't just move products—we deliver quality, reliability, and exceptional customer experiences. As one of the leading manufacturers and distributors in the garage door industry, we're looking for a dependable, customer-focused Distribution Center Associate to join our Chatsworth team.

If you enjoy a fast-paced environment where no two days are the same, this role offers the perfect blend of warehouse operations, customer service, and administrative responsibilities.

What You'll Do

As a Distribution Center Associate, you'll play a critical role in keeping our operation running smoothly by supporting both warehouse and customer-facing activities.

Warehouse & Distribution

• Receive, stage, and prepare garage doors, hardware, and materials for shipment

• Verify inbound and outbound shipments for accuracy

• Perform inventory transactions, cycle counts, and inventory audits

• Safely operate forklifts, pallet jacks, and other warehouse equipment

• Maintain an organized, clean, and safe warehouse

• Support continuous improvements in warehouse operations

Customer Service & Order Processing

• Enter and process customer orders accurately

• Process warranty claims from start to finish

• Generate invoices and maintain accurate order documentation

• Assist customers by phone, email, and in person

• Verify order accuracy before pickup or delivery

• Communicate order status and resolve customer concerns

• Work closely with Sales and Customer Care to provide outstanding service

Administrative Support

• Maintain accurate records for orders, shipments, and inventory

• Support operational reporting and performance metrics

• Assist with front office and visitor coordination

• Provide cross-functional support throughout the distribution center

What We're Looking For

Required Qualifications

• High school diploma or GED

• Experience working in a warehouse, distribution, or similar environment

• Customer service experience

• Strong communication and organizational skills

• Ability to lift up to 60 pounds and perform physical warehouse duties

Preferred Qualifications

• Forklift certification

• Experience with inventory, ERP, or order processing software

• Manufacturing or distribution customer service experience

• Microsoft Office or spreadsheet experience

What Makes You Successful

We're looking for someone who is:

• Customer-focused

• Detail-oriented

• Dependable and accountable

• Safety-minded

• Comfortable balancing warehouse work with office responsibilities

• A strong communicator and team player

• Able to solve problems and prioritize multiple tasks throughout the day

Why Join Us?

We believe our employees are our greatest asset. When you join our team, you'll enjoy:

• Stable, full-time employment

• Competitive hourly pay

• Medical, dental, and vision benefits

• Paid Time Off and paid holidays

• 401(k) with company match (if applicable)

• Career advancement opportunities

• A supportive team environment

• Ongoing training and development

Location

Chatsworth, California

This is an on-site position supporting daily warehouse operations and customer service activities.

Apply Today

If you're dependable, enjoy helping customers, and like working in a hands-on environment, we'd love to hear from you.

Join Safe-Way Door and help us deliver quality products with exceptional service every day.

Equal Employment Opportunity

Safe-Way Door is an Equal Opportunity Employer committed to creating an inclusive workplace for all employees and applicants. We make employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race (including traits associated with race such as hair texture and protective hairstyles), color, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law.

Qualified applicants with disabilities who require a reasonable accommodation during the application or hiring process are encouraged to notify Human Resources so appropriate accommodations can be made.

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